If so, then, you need to give Unity IT a call. What is the price of not having a bonafide partner in prosperity handling your IT management? We’ve seen the official reports by IT/MSP tech giants in the industry that diagram exactly what happens when you encounter just one minute of data center downtime. For this reason and much more, you need a Fresno IT company that understands the science of IT, and will get your computer network optimized – and keep it so!
Below, we’ve answered some of your IT service and support FAQs to help shed light on what makes us your best bet for an IT Prosperity Partner:
How reputable is your Fresno IT support company?
Unity IT has been helping businesses maximize their IT potential since 2004 and has emerged as a respected leader in the community and the IT industry. Our proudest accomplishment is the long list of loyal clients we’ve retained as IT consultants in Fresno, and who year after year put their trust in us with most favorable results!
Our IT consultants have years of experience putting together complete solutions that are tailored to our clients’ specific requirements and budget.
We help you identify exactly what you need technology to accomplish for your business, and then we find the IT solution that will best address the individual challenges your company faces, resulting in more optimized workflow, happier employees, and better productivity.
What kind of IT service guarantee do you offer?
We offer all our valued clients a 100% Satisfaction Guarantee. We want you to be completely satisfied with our services and will do whatever it takes to make you happy. That means going the extra mile to make sure you’re in the “Total Satisfaction Zone”. This means you pay for our services only when you’re satisfied with the job.
Do you offer managed IT services, and if so, can you break down your managed service plan?
Yes, we do, and can! We provide solution-driven managed IT services for small businesses, local government, educational and non-profit organizations in Fresno, Clovis, Visalia, and Madera CA.
Every imaginable aspect of IT service is included in our Managed Services plan. This includes:
- Unlimited help desk support
- Both onsite and remote support
- Project assistance, moves, adds, changes, and more!
Also, we believe that “unlimited,” should truly mean “unlimited.” Our managed services agreements include 100% of all needed IT service. You won’t find any surprise bills from us, ever.
What is your fundamental IT service philosophy?
Our basic service philosophy is to be proactive, not reactive, though some aspects of our IT systems monitoring are themselves reactive when they need to be. With 24/7 state-of-the-art network monitoring and management, we can identify issues and mitigate them before they become problems, rather than putting out fires.
All our service technicians have been through a rigorous certification and vetting process, including a detailed background, check to make sure we’re employing on the best “IT heroes” we can find!
Not every Fresno IT management company can call themselves a “one-stop shop”. Can you?
We’re proud to say yes, we can! We handle all aspects of your IT infrastructure including data backup and recovery, hardware and software management, vendor relationships, website management, warranty renewals, and any other related technology needs.
We focus on your IT so you can focus on your core business objectives with total peace of mind.
Sounds like you’re the Fresno IT services company for me!
If you’re ready to end the stress placed on you and your staff because of IT management issues, then contact us at (559) 297-1007 or email@example.com to get started with an IT company in Fresno that will ramp-up your productivity and prosperity levels!