You can find it with Unity IT, your partner in prosperity who can handle all your IT management! We understand that you need a Fresno IT services company that understands the entire science of IT, and which will continuously keep your computer network at optimal performance levels.
We know what happens when companies encounter just one minute of data center downtime, and we have all the tools and means to guarantee you maximum uptime.
Below, we’ve answered some of your FAQs to help shed light on what makes us your best bet as a Fresno IT company:
What kind of IT service guarantee do you offer?
We offer all our valued clients a 100% Satisfaction Guarantee on our IT services and support. We want you to be completely satisfied with our services and will do whatever it takes to make you happy. That means going the extra mile to make sure you’re in the “Total Satisfaction Zone”.
Ours are also completely scalable service plans, which are designed to fit your budget as well.
Do you offer managed IT services, and if so, can you break down your managed service plan?
Yes, we do, and can! Our solution-driven managed IT services for small businesses, local government, educational and non-profit organizations cover entities in Fresno, Clovis, Visalia, and Madera CA.
All aspects of IT managed services are included in our Service Plans. These include:
- Unlimited help desk support.
- Both onsite and remote support.
- Project assistance moves, adds, and changes.
- No hidden or implied fees.
- And much more!
Also, we believe that “unlimited,” should truly mean “unlimited.” Our managed services agreements include 100% of all needed IT service. You won’t find any surprise bills from us, ever.
What is your core IT service philosophy or approach?
In essence: Doing whatever necessary to bring our clients total satisfaction. With 24/7 state-of-the-art network monitoring and management, we can identify issues and mitigate them before they become problems, rather than putting out fires. Ours is a proactive, not reactive approach, though some aspects of our IT systems monitoring are themselves reactive when they need to be.
Also, all our service technicians have been through a rigorous certification and vetting process, including a detailed background, check to make sure we’re employing only the best of the best.
How many Fresno IT companies can call themselves a “one-stop source” for IT services?
Not many! We can, though, handling all aspects of your IT infrastructure, including data backup and recovery, hardware and software management, vendor relationships, website management, warranty renewals, and much more.
We focus on your IT management diligently so you can focus on your core business objectives with total peace of mind.
Excellent! When can we get started with your Fresno managed services?
Right away! If you’re ready to end the stress placed on you and your staff because of IT management issues, then contact us at (559) 297-1007 or email@example.com to get started with fixed-fee IT services in Fresno that will optimize your IT productivity long-term!