Category Archives: Managed IT Services

What’s the Difference Between Disaster Recovery and Business Continuity?

business team collaborating over documents and planning strategies during a meeting

Disaster doesn’t wait until you’re ready. Many businesses find out too late that their preparation was incomplete. Data is lost, downtime is stacking up on the clock, and you wonder where it all went wrong. Disaster recovery (DR) and business continuity (BC) are two distinct but equally crucial components of a resilient business strategy. This […]

How to Protect Client Notes and Records: A Data Backup Guide for Therapists

therapist talking to client on a call

Imagine losing years of client progress notes to a hardware failure or cyberattack. Scary, right? This is a potential violation of your professional responsibility and HIPAA requirements. However, many therapists operate without solid data backup strategies, leaving sensitive client information vulnerable to loss or theft. Your therapy practice handles some very sensitive information. From detailed […]

Should You Build an IT Team or Outsource Your IT?

employee with laptop talking to outsourced it provider

Your business is growing, your technology needs are expanding, and you’re facing a critical decision: should you hire internal IT staff or outsource your IT? This is an extremely important decision that will impact your budget, your operational efficiency, and your long-term scalability. Many business owners assume that building an internal IT department gives them […]

What Should a HIPAA-Compliant IT Setup Look Like for Therapists?

therapist talking to patient

Every mental health professional carries the responsibility to protect their patients’ most sensitive information. There’s the ethical obligation to maintain confidentiality, strict legal requirements under federal healthcare regulations, and the need to build trust with clients. So, how do you achieve HIPAA compliance for counselors? This guide outlines the essential components of a HIPAA-compliant IT […]

What Is Managed Detection and Response (MDR) and When Should Businesses Invest in It?

Male managed detection and response consultant helps two other people by showing them info on a laptop

It’s 10:45 p.m., and everyone’s gone home for the night. But somewhere on your network, a hacker just used a stolen login to access an employee’s inbox. Would your current security tools catch that before real damage is done? This is exactly the type of scenario managed detection and response (MDR) is built to handle. […]

The Hidden Dangers of Relying on a Single IT Employee 

small business it support

Meet Bryan. He’s your IT guy. Your only IT guy. He’s been at your company for a few years now, not too long after you got started. Bryan’s pretty good at what he does. Since he started working, there’s only been one phishing incident, and that wasn’t his fault. We won’t say who it was, […]

Key Cyber Insurance Requirements (And How to Tackle Them)

cyber insurance requirements

Cyber insurance might just be one of the most important investments your company can make. But to get the right coverage, you’ll need to check a few boxes to show you’re serious about cybersecurity. This guide breaks down the key cyber insurance requirements and actionable tips to help your business stay secure, compliant, and ready […]

5 Reasons Why DIY IT Solutions Are Riskier Than You Think

IT support solution

When you hear “DIY”, you probably think of fun Pinterest projects or home renovations. But what about DIY IT solutions for your business? While using these quick fixes may seem cost-effective and empowering, the hidden risks could end up costing more in the long run than professional IT support solutions.  Let’s explore which is the […]

How to Avoid Data Privacy Mistakes That Cost Your Business

data privacy best practices

Data Privacy Week is approaching at the end of January, and it’s a great reminder to double-check your IT security measures! The world has become hyper aware of how much information is shared online, so it’s more important than ever to avoid becoming the next headline for a data breach or privacy scandal. Luckily, avoiding […]

What IT Services Does Your Small Business Really Need?

employees discussing the importance of it support for small businesses

As a small business owner, determining what IT services you really need for your company can be overwhelming. With such a huge amount of available services and technologies, how do you know which IT support for small businesses is essential for you? Let’s discuss some key IT services every small business should consider to streamline […]